FAQ
Frequently Asked Questions
About Our Business
Q: Who are you?
A: We are a family-owned and operated small business dedicated to making high-quality, hand-sewn clothing. Every piece is crafted with care by our family and close-knit team.
Q: Where are your clothes made?
A: All of our garments are handmade in our family workshop. From the first sketch to the final stitch, everything happens in-house so we can maintain exceptional quality and craftsmanship.
Q: What makes your clothing special?
A: Our pieces are sewn one at a time with intention, precision, and love. Because everything is handmade, each item carries unique character and craftsmanship you won’t find in mass-produced clothing.
Sizing & Fit
Q: Do you offer inclusive sizing?
A: Absolutely. We create clothing for all genders, shapes, and sizes. Our designs are meant to make everyone feel comfortable, confident, and seen.
Q: What if I’m unsure about my size?
A: You can reference our detailed size guide on each product page. If you still need help, feel free to reach out—our team is happy to assist with measurements, fit recommendations, and personalized guidance.
Q: Can you customize the fit?
A: Most of our items are designed to fit loose and baggy, we do offer custom pieces via our home studio and what fabric we have available.
Product Details
Q: What materials do you use?
A: We source high-quality, comfortable fabrics chosen for durability, softness, and long-term wear. We prioritize materials that feel good on every body.
Q: Are your pieces really handmade?
A: Yes! Every item is cut, sewn, and finished by hand. No mass production—just skilled craftsmanship from our family to yours.
Ordering & Shipping
Q: How long will my order take?
A: Because each item is handmade, production and fulfillment times may vary. We typically order in small batches and update the site with what is on hand for the quickest way to receive your items. If you are interested in wholesale orders and information on turn around estimates and production timelines please contact us for more information.
Q: Do you ship internationally?
A: Yes! We proudly ship worldwide so everyone can enjoy our handmade clothing.
Q: Can I change or cancel my order?
A: If you need to make a change, contact us as soon as possible.
Care & Maintenance
Q: How do I care for my handmade clothing?
A: We recommend gentle washing and air drying to preserve the fabric and stitching. Care instructions are included with every garment.
Returns & Exchanges
Q: What is your return policy?
A: We sometimes accept full returns on unworn, unwashed items. Since we are a small business it is challenging to offer full returns and we typically will take back items in exchange or another or offer an in-store credit. Many of our pieces are handmade and show imperfections that dont effect the overall structure, and certain items may be final sale. Full details are on our Returns page.
Q: What if my item arrives damaged or incorrect?
A: We deeply care about quality. If something isn’t right, contact us immediately and we’ll make it right.
Contact
Q: How can I reach you?
A: You can message us through our contact form, email us directly, or connect with us via social media. We’re here to help!